Privacy Policy

Purpose of this policy

We are committed to protecting your privacy and handling personal data transparently and securely.

This Privacy Policy explains how we collect, use, disclose and safeguard personal data when you:

• Visit our website
• Submit an enquiry
• Engage our consulting or recruitment services
• Join our partner network
• Communicate with us by email, phone or digital platforms

This policy is designed to comply with:

• UK GDPR
• EU GDPR (where applicable)
• UK Data Protection Act 2018

Data controller

Reliable Business Solutions Ltd acts as the data controller for personal data collected via this website and related communications.

Where we process data on behalf of clients (e.g. recruitment delivery), we may act as a data processor under separate contractual terms.

Personal data we collect

3.1 Information you provide

We may collect:

• Full name
• Email address
• Telephone number
• Company name
• Job title
• Location (city/country)
• Message or enquiry content
• CVs or professional profiles (where submitted)
• Project or hiring requirements

3.2 Automatically collected data

When you use our website, we may collect:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on pages
• Referral sources
• Interaction behaviour

This data is collected via cookies and analytics tools.

3.3 Data from third parties

We may obtain professional data from:

• Public business sources
• Professional networking platforms
• Client referrals
• Partner organisations

Only where lawful and relevant to our services.

How we use personal data

We process personal data to:

• Respond to enquiries
• Provide consulting, recruitment and partnership services
• Manage client and candidate relationships
• Facilitate introductions and project delivery
• Send relevant business communications
• Improve website functionality and user experience
• Comply with legal and regulatory obligations

We do not sell personal data to third parties.

Legal basis for processing (GDPR)

We rely on the following lawful bases:

Data sharing

We may share data with:

• Clients (for recruitment or project delivery)
• Associates and delivery partners
• Professional advisers (legal, financial, compliance)
• Technology providers (hosting, CRM, analytics)
• Regulators or authorities where legally required

All third parties are required to protect personal data.

International transfers

As an international advisory and partnerships business, personal data may be processed in:

• United Kingdom
• European Union
• United Arab Emirates
• Other jurisdictions where clients or partners operate

Where transfers occur, we ensure appropriate safeguards such as contractual protections or adequacy frameworks.

Data retention

We retain personal data only as long as necessary to:

• Deliver services
• Maintain business relationships
• Meet legal and accounting obligations
• Resolve disputes

Typical retention ranges:

• Enquiries: up to 24 months
• Candidate data: up to 3 years (unless deletion requested)
• Client contracts: up to 7 years

Your data rights

Under applicable data protection law, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

Requests should be sent to: support@communitypartners.io

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Data security

We implement appropriate technical and organisational measures to protect personal data, including:

• Secure hosting
• Access controls
• Encrypted communications
• Limited internal access

No system is completely secure, but we take reasonable steps to protect data.

Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Policy updates

We may update this Privacy Policy periodically. The latest version will always appear on this page.